# Troubleshooting

## A job doesn't start

- **Your organization isn't turned on yet.** After you install the App, we turn your organization on by hand, and
  jobs wait until then.
- **The label.** It must be exactly one Coreload label, one we sent you, with nothing else in `runs-on`.
- **The repository.** It must be private, and selected in the App's repository list (**Settings > GitHub Apps >
  Coreload CI > Configure**).
- **The runner group.** Coreload's runner group in **Settings > Actions > Runner groups** must be left as we set it.
  Widened, it serves nothing until it matches again.
- **Coreload itself.** Check the status page. (coming soon)

## A job is slow

- Move it to a bigger size, if your organization has one; see [Runners and labels](https://coreload.com/docs/runners/).